Refund policy

Return and Refund Policy

At A Million Vault, aka Divine Kollectionz Inc,  we strive to provide you with high-quality, valuable content and products. To maintain the integrity of our digital offerings, please review our return policy below:

Ebooks & Books 

No Refunds on Ebooks All ebooks available on A Million Vault are final sale and non-refundable. Once purchased, we are unable to issue any refunds, exchanges, or cancellations for digital products due to the nature of digital content.

Final Sale Policy All products sold on A Million Vault, including ebooks, are considered final sale. By purchasing any product, you acknowledge and agree that there will be no refunds, returns, or exchanges permitted.

Physical Books: All physical book sales are final and non-refundable unless the item arrives damaged or defective. If you receive a damaged book, please contact us within 7 days of delivery with photos of the damage.

Skincare Products

Due to hygiene and safety reasons, all skincare products are final sale and cannot be returned or refunded, whether opened or unopened. This policy ensures the integrity and safety of our products for all customers.

Customer Acknowledgement By completing a purchase, you confirm that you understand and agree to our return policy and accept that no refunds or exchanges will be granted.

If you have any questions or need clarification regarding this policy, please reach out to our customer support team before making your purchase.

Thank you for your understanding and support.